Return and Exchanges Policy

All items are custom made to order and all sales are final. Clothing is unisex sizing unless otherwise noted, please carefully review the sizing chart before placing your order.

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A. Introduction.

  1. Website Owner. The New Jersey School Boards Association (“NJSBA”) is the owner of this website (“NJSBA Website”). NJSBA can be contacted by mail at 413 West State Street, Trenton, New Jersey 08618, by phone at 609-695-7600, or by email at [email protected]. This online privacy notice discloses NJSBA information practices for this NJSBA website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.
  2. Website Visits. NJSBA collects certain information from NJSBA website visitors. This includes, but is not limited to, the home server domain name, email address, type of computer and web browser, what pages a visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.
  3. Website Transactions. At times, NJSBA will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, NJSBA may need to know a customer’s name, mailing address, email address and credit card details. It is NJSBA’s intent to inform you before NJSBA collects personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, NJSBA will respect your wishes.

B. Personal Information That May Be Collected.

  1. Identifying Information. In order to make a purchase, NJSBA will request a user to provide certain personal identifying information, which may include: name, postal address, email address, screen name, password, telephone number, facsimile number, method of payment, and, if applicable, credit card number. NJSBA may request additional information necessary to establish and maintain customer’s account.
  2. Service Quality Monitoring. Some Website transactions may require a customer to telephone NJSBA, or NJSBA to call the customer. NJSBA will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is NJSBA’s practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
  3. Information from Children. NJSBA does not sell products or services for purchase by children and will not collect or post information from a child under the age of 18 without the involvement of a parent or guardian.
  4. Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify NJSBA in order to enable NJSBA to cancel the lost or stolen information and to update its records with a changed credit card and/or password.
  5. Chat Rooms, Forums and Bulletin Boards. If customer participates in an NJSBA chat room, discussion forum, or posts messages to an NJSBA bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside NJSBA, who have access to that chat room, forum or bulletin board. Some individual NJSBA chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of NJSBA.
  6. Links to Other Websites. An NJSBA website may contain links to other websites. NJSBA is not responsible for the privacy practices or the content of those other websites.

C. Uses Made of the Information.

  1. Limited Uses Identified. Without the customer’s prior consent, NJSBA will not use your personal identifiable information for any purpose other than that for which it is submitted. NJSBA uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. NJSBA also processes billing and business requests related to NJSBA website participation.
  2. Stored Information Uses. NJSBA stores and retains the information entered on the NJSBA website. This information is used to compile a customer’s purchase history in order to enable NJSBA to recommend products, services, or special offers that would be of interest to a customer.
  3. Online Advertising. Some companies that help NJSBA deliver interactive online advertising, such as banner ads, may collect and use information about NJSBA’s customers to help NJSBA better understand the types of advertising or promotions that are most appealing to NJSBA’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.

D. Disclosure of the Information.

  1. Within Corporate Organization. NJSBA is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. NJSBA may share your personal information within the NJSBA corporate organization and may transfer the information to countries in the world where NJSBA conducts business. Some countries may provide less legal protection for customer personal information. In such countries NJSBA will still handle customer personal information in the manner described herein.
  2. Mergers and Acquisitions. NJSBA never shares, sells or rents your personal information without prior notice to customer and the opportunity to opt-out.
  3. Agents. NJSBA employs or engages other companies and individuals to perform business functions on behalf of NJSBA. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
  4. Affiliated Businesses. NJSBA works closely with affiliated businesses operating website stores, providing services or selling products on each other’s websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
  5. Marketing Analysis by Third Parties. NJSBA reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
  6. Disclosure to Governmental Authorities. NJSBA may release personal information to appropriate governmental authorities where release is required by law (for example, a subpoena) or by a regulation, or is requested by a government agency conducting investigations or proceedings.

E. Use of Computer Tracking Technologies.

  1. No Tracking of Personal Information. NJSBA’s website(s) are not set up to track, collect or distribute personal information not entered by visitors. Through website access logs NJSBA does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, which enables  NJSBA to provide better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
  2. Use of Cookies. NJSBA, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies.” A cookie is an alphanumeric identifier that a website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by NJSBA or its third-party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some websites may not then work properly.
  3. Use of Web Beacon Technologies. NJSBA may also use web beacon or other technologies to better tailor its website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the website, a non-identifiable notice of that visit is generated which may be processed by NJSBA or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
  4. Collection of Non-Identifiable Information. NJSBA may collect non-identifiable information from user visits to the NJSBA Website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on NJSBA website(s); website and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” NJSBA or its contractors may use this data to analyze trends and statistics.
  5. Collection of Personal Information. NJSBA collects personal identifying information from customer during a transaction. NJSBA may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help NJSBA understand trends and patterns. This information is not reviewed at an individual level.

F. Information Security.

  1. Commitment to Online Security. NJSBA employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All NJSBA agents and contractors with access to personal information on the NJSBA website(s) are also bound to adhere to NJSBA security standards.
  2. No Liability for Acts of Third Parties. NJSBA will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, NJSBA shall not be liable for unauthorized disclosure of personal information due to no fault of NJSBA including, but not limited to, errors in transmission and unauthorized acts of NJSBA staff and third parties.

G. Privacy Policy Changes and Opt-Out Rights.

  1. Changes to Privacy Policy. This privacy notice was last updated Aug. 31, 2023. NJSBA reserves the right to change its privacy policy statement at any time. A notice of any material change will be posted on the NJSBA website on page Merchandising Page for 30 days prior to the implementation of such change. There are two boxes at the end of NJSBA’s notice of change: (1) an “I accept” box, and (2) an “I do not accept” box. If customer does not mark the “I do not accept” box, customer will be deemed to have accepted NJSBA’s privacy policy updates.
  2. Opt-Out Right. Customer has the right at any time to cease permitting personal information to be collected, used or disclosed by NJSBA and/or by any third parties with whom NJSBA has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting NJSBA via email at [email protected], telephone or postal mail. After processing the cancellation, NJSBA will delete customer or prospective customer’s personal information from its data base.

H. Access Rights to Data.

  1. Information Maintained by NJSBA. Upon customer’s request, NJSBA will provide a reasonable description of customer’s personally identifiable information that NJSBA maintains in its data bank. NJSBA can be contacted by email at [email protected], telephone at (609) 695-7600, or mail at 413 West State Street , Trenton, New Jersey 08618.
  2. Corrections and Changes to Personal Information. Help NJSBA to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that NJSBA has on file, please promptly email NJSBA at [email protected] and provide the new or correct information.
  3. Your California Privacy Rights. Beginning on Jan. 1, 2005, California Civil Code Section 1798.83 permits customers of NJSBA who are California residents to request certain information regarding NJSBA’s disclosure of personal information for their direct marketing purposes. To make such a request, please write to: New Jersey School Boards Association 413 West State Street Trenton New Jersey 08618 Attn: Merch Store. Within 30 days of receiving such a request, NJSBA will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. NJSBA reserves its right not to respond to requests submitted other than to the address specified in this paragraph.
  4. California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

I. Accountability.

  1. Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about NJSBA compliance with this privacy policy, you may contact NJSBA by email at [email protected]. If NJSBA is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting [email protected].
  2. Terms of Use. If customer chooses to enter into a purchase order, customer’s action is hereby deemed acceptance of NJSBA practices described in this policy statement. Any dispute over privacy between customer and NJSBA is subject to the provisions of this notice and to NJSBA’s Terms of Use Agreement which is hereby incorporated herein and which can be read at https://workshop.njsba.org/privacy-policy.